Supported Tenancies Officer
Tenant Support

Salford Housing Options Point
Wesley Street
Swinton
M27 6AD

Supported Tenancies Officer
Grade: 3A - £25,481 - 27,741
Working Hours: 36 per week
Contract Type: Initially Fixed Term until June 2022
Closing Date: 1st August 2021

About us – it’s no Salfordinary City
This is Salford’s time! We are changing and have ambitious plans for our modern global city, where our workforce can collectively make a real difference to the lives of local people. The council is people-centred, and values based which makes Salford a really great place to work. With a positive permission culture and can-do approach, we embrace innovation and nurture great talent.

Housing is one of our Great Eight priorities for creating a better and fairer Salford. As employees of the council, we all have a vital role to play in achieving our vision of creating a better and fairer Salford, by providing the best possible quality of life for the people of the city, through a range of services across Salford.

Salford City Council’s Supported Housing Team were Winners of Front Line Team of the Year by Inside Housing Magazine and Care and Support Team of the Year in the Housing Heroes 2020 awards organised by the Chartered Institute of Housing. It recognises our support for a wide range of people who are at risk of losing their accommodation or have become homeless.

We have also been filmed for several television documentaries as well as a few news programmes. The most recent programme being Manctopia on the BBC.

Rachel Connelly, Head of Supported Housing, said about the awards: “The awards are recognition of the phenomenal work of the Supported Housing Team over the last 12 months. It recognises the Supported Tenancy and Temporary Accommodation Team for their work with statutory homeless households. It also recognises the significant work around supporting and accommodating rough sleepers through our A Bed Every Night programme and Rough Sleeper Initiative. Equally important is the work that specialist officers undertake to provide housing support to members of the Armed Forces Community, care leavers, refugees and people experiencing domestic abuse”.

To enable us to continue supporting our communities and deliver an excellent service, we are building capacity to help us with our response to support those who are vulnerable with a housing need including street homeless.

About you
Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, with a people-centred approach to ensure our values are front and centre in all you do. You will take pride in working side by side with clients, all relevant agencies, carers and interested partners, to develop bespoke customer focused early intervention and prevention initiatives that promote tenancy sustainment and assist vulnerable people to participate in their communities. You will enjoy taking personal responsibility to understand and resolve issues and are able to adapt what you do and how you do it to make a real difference to people’s lives.

If you have the skills to work as part of a busy team; have empathy with those who are vulnerable with a housing need including street homeless; you are friendly and confident and happy to work in a customer facing role, then we would love to hear from you.

About the roles
We have a number of vacancies throughout the Team, and we are currently looking for dynamic Supported Tenancy Officers to join our very busy service. Some of roles are working with a varied client group, while other posts are working entirely with street homeless. 

Role Profile.pdf
Why work for Team Salford.pdf
 
We have a number of opportunities to join this exciting and fast-moving project, initially up to June 2022, in the first instance, which offers great scope for personal and professional development in these areas.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check – currently £44.00. The payment for this will be deducted from your first four months’ salary payments at a rate of £11.00 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £44.00

Where you have lived or worked abroad for 12 months or more, continuously or in total over the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Safe working
We are a Covid-safe organisation and you will have an individual risk assessment when you join the organisation to ensure we effectively support your health and wellbeing throughout your employment.

About your benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged and you will have the opportunity to work and grow in a values based organisation where people are at the heart of everything we do. We promote a positive permission culture, empowering you to make a difference. Your opinions matter to us and you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel, pension and salary sacrifice schemes. In addition to this we offer a range of health and wellbeing options to suit your needs.

Continuous service commitment
New employees can now keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others.

Diversity and Inclusion
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer and a Stonewall Diversity Champion. We understand how hard it can be to combine caring for a loved one with work so we aim to provide support and flexibility to balance family and caring responsibilities with work https://greater.jobs/content/9189/diversity-and-inclusion  

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr  . 
 
  

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Location
Salford Housing Options Point
Vacancy Description
 
Salford Housing Options Point
Wesley Street
Swinton
M27 6AD

Supported Tenancies Officer
Grade: 3A - £25,481 - 27,741
Working Hours: 36 per week
Contract Type: Initially Fixed Term until June 2022
Closing Date: 1st August 2021

About us – it’s no Salfordinary City
This is Salford’s time! We are changing and have ambitious plans for our modern global city, where our workforce can collectively make a real difference to the lives of local people. The council is people-centred, and values based which makes Salford a really great place to work. With a positive permission culture and can-do approach, we embrace innovation and nurture great talent.

Housing is one of our Great Eight priorities for creating a better and fairer Salford. As employees of the council, we all have a vital role to play in achieving our vision of creating a better and fairer Salford, by providing the best possible quality of life for the people of the city, through a range of services across Salford.

Salford City Council’s Supported Housing Team were Winners of Front Line Team of the Year by Inside Housing Magazine and Care and Support Team of the Year in the Housing Heroes 2020 awards organised by the Chartered Institute of Housing. It recognises our support for a wide range of people who are at risk of losing their accommodation or have become homeless.

We have also been filmed for several television documentaries as well as a few news programmes. The most recent programme being Manctopia on the BBC.

Rachel Connelly, Head of Supported Housing, said about the awards: “The awards are recognition of the phenomenal work of the Supported Housing Team over the last 12 months. It recognises the Supported Tenancy and Temporary Accommodation Team for their work with statutory homeless households. It also recognises the significant work around supporting and accommodating rough sleepers through our A Bed Every Night programme and Rough Sleeper Initiative. Equally important is the work that specialist officers undertake to provide housing support to members of the Armed Forces Community, care leavers, refugees and people experiencing domestic abuse”.

To enable us to continue supporting our communities and deliver an excellent service, we are building capacity to help us with our response to support those who are vulnerable with a housing need including street homeless.

About you
Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, with a people-centred approach to ensure our values are front and centre in all you do. You will take pride in working side by side with clients, all relevant agencies, carers and interested partners, to develop bespoke customer focused early intervention and prevention initiatives that promote tenancy sustainment and assist vulnerable people to participate in their communities. You will enjoy taking personal responsibility to understand and resolve issues and are able to adapt what you do and how you do it to make a real difference to people’s lives.

If you have the skills to work as part of a busy team; have empathy with those who are vulnerable with a housing need including street homeless; you are friendly and confident and happy to work in a customer facing role, then we would love to hear from you.

About the roles
We have a number of vacancies throughout the Team, and we are currently looking for dynamic Supported Tenancy Officers to join our very busy service. Some of roles are working with a varied client group, while other posts are working entirely with street homeless. 

Role Profile.pdf
Why work for Team Salford.pdf
 
We have a number of opportunities to join this exciting and fast-moving project, initially up to June 2022, in the first instance, which offers great scope for personal and professional development in these areas.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check – currently £44.00. The payment for this will be deducted from your first four months’ salary payments at a rate of £11.00 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £44.00

Where you have lived or worked abroad for 12 months or more, continuously or in total over the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Safe working
We are a Covid-safe organisation and you will have an individual risk assessment when you join the organisation to ensure we effectively support your health and wellbeing throughout your employment.

About your benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged and you will have the opportunity to work and grow in a values based organisation where people are at the heart of everything we do. We promote a positive permission culture, empowering you to make a difference. Your opinions matter to us and you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel, pension and salary sacrifice schemes. In addition to this we offer a range of health and wellbeing options to suit your needs.

Continuous service commitment
New employees can now keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others.

Diversity and Inclusion
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer and a Stonewall Diversity Champion. We understand how hard it can be to combine caring for a loved one with work so we aim to provide support and flexibility to balance family and caring responsibilities with work https://greater.jobs/content/9189/diversity-and-inclusion  

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr  . 
 
  

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