Housing Options Advisor
Administration

Salford Housing Options Point
7 Wesley Street
Swinton
M27 6AD

Housing Options Advisor
Working Hours: 36 hours per week
Grade: 3A, £24,799 -£26,999
Contract Type: Fixed Term until 31.03.2020
Closing Date: 24th May 2019


About us
Salford has changed and is continuing to change: at the heart of our approach are ambitious plans to transform Salford into a modern global city where we can all make a real difference to the lives of Salford people. As a people centred and values based organisation Salford really is a great place to work. With a positive permission culture and can do approach, we embrace innovation and encourage performance.

We currently have an exciting vacancy within our team to enable us to continue to build on our success and also bring new experience, knowledge and ideas into the team.

About you
Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, you will work together to deliver a better service; you will take pride in always getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

You will have excellent communication skills and will be able to manage customer expectations, working with customers to resolve their housing need. You will be able to work under pressure in a busy service, managing multiple demands and prioritising your workload to ensure that you meet statutory deadlines.

About the role
You will work with households threatened with homelessness to try and prevent them losing their accommodation; for those with no accommodation you will assist them with finding new accommodation.

You will work closely with accommodation providers including those in the private sector to increase the supply of properties available to customers of the service.

About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel scheme, pension scheme, salary sacrifice schemes, a range of health and wellbeing options to suit your needs. 
 
Role profile.docx

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .
Location
Salford Civic Centre
Vacancy Description
 
Salford Housing Options Point
7 Wesley Street
Swinton
M27 6AD

Housing Options Advisor
Working Hours: 36 hours per week
Grade: 3A, £24,799 -£26,999
Contract Type: Fixed Term until 31.03.2020
Closing Date: 24th May 2019


About us
Salford has changed and is continuing to change: at the heart of our approach are ambitious plans to transform Salford into a modern global city where we can all make a real difference to the lives of Salford people. As a people centred and values based organisation Salford really is a great place to work. With a positive permission culture and can do approach, we embrace innovation and encourage performance.

We currently have an exciting vacancy within our team to enable us to continue to build on our success and also bring new experience, knowledge and ideas into the team.

About you
Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others’ contribution, you will work together to deliver a better service; you will take pride in always getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

You will have excellent communication skills and will be able to manage customer expectations, working with customers to resolve their housing need. You will be able to work under pressure in a busy service, managing multiple demands and prioritising your workload to ensure that you meet statutory deadlines.

About the role
You will work with households threatened with homelessness to try and prevent them losing their accommodation; for those with no accommodation you will assist them with finding new accommodation.

You will work closely with accommodation providers including those in the private sector to increase the supply of properties available to customers of the service.

About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach. Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel scheme, pension scheme, salary sacrifice schemes, a range of health and wellbeing options to suit your needs. 
 
Role profile.docx

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .